Collection of your personal information
Majority of the site can be viewed without providing personal information, however, to access Virtual Security Guard customer support features you are required to submit personally identifiable information. This may include but not limited to name, surname, company, location, contact information. Mainly when you submit a contact form, we will request you provide us with key information for us to identify you and contact you.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. At VSGuard we take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. You will always be notified in these situations.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. At VSGuard we reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Changes to this Privacy Policy
Virtual Security Guard reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, we recommend you not access or use the Site. If major changes of the Privacy Policy were to take place, we will notify you so you can make an informed decision.
Contacting us
Virtual Security Guard welcomes your comments and suggestions regarding this Privacy Policy. If you have any questions about this policy and would like further information, please contact us by any of the following means during business hours Monday to Firday. E-mail: info@vsguard.com.au
